Rdk 03013 xfinity

We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up.RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ...Aug 23, 2020 · RDK-03013 error I moved into a new apartment and got a brand new box for the tv. Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.Nov 21, 2022 · Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ... RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...Jul 21, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed.Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it.ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart. The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message.RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Oct 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed.Xfinity Assistant Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ... Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itNov 21, 2022 · How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117. For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ... Jul 21, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter".Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question. RDK - 03087. A WiFi Signal is Lost. 4 Q RDK - 03088. A WiFi Internet Connection is Lost. 5 Q RDK - 03101. A Xi5 Finds SSID but cannot connect. 6 Q RDK- 03103. A The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for richer, more ...For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?Thursday, February 10th, 2022 8:37 PM Closed RDK-03033 Errors I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times.Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ...RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. Restart the Box. Try to quickly restart the specific set-top box that’s giving you problems. All you need to do is reach in the back of the box to pull out the power cord and shut it off. Wait a ...I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.See full list on themescene.tv Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.Something went wrong. I wasn't able to load. Please refresh to try again. RefreshApr 21, 2019 · RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ... Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Need Help? Find Solutions, share knowledge and get answers from customers and experts.Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Nov 21, 2022 · Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing. xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.X1 Error Code: RDK-03053 - Trouble Connecting to X1Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box.Oct 27, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send it Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Learn how to resolve the X1 error code RDK-03031.To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. | Cqthsldpswb (article) | Mrnwysg.